Shipping policy

Thank you for shopping with us! Please read our shipping policy carefully before placing your order.

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times We ship internationally from our fulfillment partners' warehouses. Estimated delivery times are:

• United States: 7–15 business days
• International: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Shipping Costs Shipping costs are calculated at checkout based on your location and order total.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the buyer's responsibility and are not included in our prices or shipping costs.

Lost or Delayed Packages If your order has not arrived within 30 days of your shipping confirmation, please contact us at [customersupport@branchessentials.online] and we will investigate immediately.